- CELEBRATE THE CURIOUS: Discovery Meal Builders include a themed plate and matching utensils that will spark your child’s imagination and get them excited for meal time!
- MAKE EVERY MEAL AN ADVENTURE: Perfect for every meal and snack, the Discovery Meal Builders are specially designed to address the concerns of parents in getting their child to stay at the dining table longer while promoting mealtime independence, portion control, and creating a positive association with food!
- PERFECT FOR PICKY EATERS: Kids love to eat out of divided plates. The partitioned walls not only keep the food separate but also allow your child an easier time pushing food onto the spoon and sticking food with a fork, giving them an edge when scooping rolling peas or sticking tricky tangled noodles.
- COMPLETELY FOOD SAFE: Made of durable, 100% Food-Safe and BPA-Free plastic materials. Tested to meet and exceed current safety standards.
- HIGH-QUALITY DESIGN & MATERIAL: This 100% PP plate can handle just about anything young children do to them.
- DISHWASHER & MICROWAVE SAFE: Easy to clean. Dishwasher safe. Microwaveable.
- SATISFACTION GUARANTEED: Our products are manufactured to the highest quality. If for some reason, you’re not pleased with your purchase, we will do everything we can to ensure 100% satisfaction.
How can I contact the Discovery Store?
Hours: Monday through Friday, 8 am to 5 pm EST
We typically respond to emails within 1 – 3 business days of receipt.
ORDERS AND SHIPPING
How long will it take to receive my order?
Orders typically take 7 – 10 business days to ship, depending on the order. All Discovery orders are custom made and printed on-demand. Delivery time varies based on your location and size of your order.
What is Priority Processing?
Orders typically take 7 – 10 business days to ship, depending on the order. Add Priority Processing, and your order will ship up to 2 business days faster (5 - 8 business days to ship). Note that priority processing only applies to apparel and hats. Delivery time varies based on your location and size of your order.
How do I track my order?
You will receive a confirmation email when we receive your order. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. Once your order has shipped, you will receive a confirmation email with your tracking information.
Do you ship products Internationally?
We ship products throughout the world with the exception of the EU.
RETURNS AND EXCHANGES
What is your return policy?
We want you to love your purchase. If you’re not 100% satisfied, we accept returns or exchanges within 60 days from the date you received your order. Shipping fees are not refundable.
Note that items must be returned unused, in the original condition and packaging. Customer pays return shipping.
How do I return or exchange an item?
We accept returns or exchanges within 60 days from the date you received your order. Please contact customer service at email@example.com with your name, order number and reason for returning the item(s).
Customer service will respond via email within 1 – 3 business days with instructions on how to return or exchange.
Who pays for shipping on items for return?
You will be responsible for paying the shipping costs for returning your item. Original shipping costs are non-refundable.
Who pays for shipping on items for exchange?
You will be responsible for paying the shipping costs for returning your item. We will send the new item out to you at no extra cost.
What if an item is damaged or defective?
If you received an item which is damaged or defective, please send a photo of the item and the defect or damaged area to firstname.lastname@example.org. Please include your name, email and order # in your correspondence. We will review the photo and respond with further instructions.
What if I’ve received the item as a gift and I want to return or exchange?
Please contact customer service at email@example.com for returns/exchanges of gifts. Customer service will respond via email within 1 – 3 business days with instructions.
How long until I receive my refund?
Please allow 7 – 10 business days for your return to be processed by our warehouse. The amount of time for the refund to reflect back on your account will depend on your financial institution. Please contact your bank, credit card company or other financial service provider for questions about timing of returned funds.