Description
Eco-friendly, reusable face masks with an optional filter pocket for the included five PM 2.5 carbon filters. One mask contains the equivalent of 3 plastic bottles!
- Breathable & washable at high temps
- Contains two layers of polyester with a filter pocket
- Includes 5 replacement PM 2.5 activated carbon filters (not washable)
- Stretchy elastic ear bands fit most adult faces tightly
- Made with quick drying, polyester fabric spun from recycled plastic bottles
- For reasons of hygiene, the face mask cannot be returned once purchased
Sizing
One size fits most adults
Materials
Outer Fabric: 100% recycled polyester from ocean waste
Lining Fabric: 92% recycled polyester, 8% elastane
Care instructions
We recommend following local, national and international health organization protocols regarding cloth face coverings, their care and also their usage.
While PADI understands that purchasers may use these face coverings in an effort to prevent the spread of COVID-19, PADI makes no warranties, express or implied, about the medical efficacy of these face coverings to prevent the spread of COVID-19. Please understand that these face masks are not a replacement for medical-grade Personal Protective Equipment (such as N95 surgical masks or respirators), and in circumstances where medical-grade Personal Protective Equipment is recommended, you should consult a health care professional. The decision to use this mask is solely your own. PADI expressly disclaims any express or implied warranties, including the implied warranty of fitness for a particular purpose. Please do not rely solely on these masks to prevent the spread of COVID-19, and remember that use of face masks is not intended to replace other recommended measures to stop the community spread of COVID-19, such as staying at home, social distancing, washing your hands and refraining from touching your face. Follow the latest advice of the CDC and other international health organizations, and your own health care professionals, as to how to use cloth face coverings most effectively and the best ways to keep yourself safe.
Shipping/Returns
How can I contact the Discovery Store?
Email: storesupport@discovery.com
Hours: Monday through Friday, 9 am to 5 pm EST
We typically respond to emails within 1 business day of receipt.
ORDERS AND SHIPPING
How long will it take to receive my order?
Orders typically take 7 – 10 business days to ship, depending on the order. All Discovery orders are custom made and printed on-demand. Delivery time varies based on your location and size of your order.
How do I track my order?
You will receive a confirmation email when we receive your order. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. Once your order has shipped, you will receive a confirmation email with your tracking information.
Do you ship products Internationally?
We ship products throughout the world with the exception of the EU.
RETURNS AND EXCHANGES
What is your return policy?
We want you to love your purchase. If you’re not 100% satisfied, we accept returns or exchanges within 30 days from the date you received your order, and you will be charged a 15% re-stocking fee. Shipping fees are not refundable.
Note that items must be returned unused, in the original condition and packaging. Customer pays return shipping.
How do I return or exchange an item?
We accept returns or exchanges within 30 days from the date you received your order. Please contact customer service at storesupport@discovery.com with your name, order number and reason for returning the item(s).
Customer service will respond via email within 1 – 3 business days with instructions on how to return or exchange.
Who pays for shipping on items for return?
You will be responsible for paying the shipping costs for returning your item. Original shipping costs are non-refundable.
Who pays for shipping on items for exchange?
You will be responsible for paying the shipping costs for returning your item. We will send the new item out to you at no extra cost.
What if an item is damaged or defective?
If you received an item which is damaged or defective, please send a photo of the item and the defect or damaged area to storesupport@discovery.com. Please include your name, email and order # in your correspondence. We will review the photo and respond with further instructions.
What if I’ve received the item as a gift and I want to return or exchange?
Please contact customer service at storesupport@discovery.com for returns/exchanges of gifts. Customer service will respond via email within 1 – 3 business days with instructions.
How long until I receive my refund?
Please allow 7 – 10 business days for your return to be processed by our warehouse. The amount of time for the refund to reflect back on your account will depend on your financial institution. Please contact your bank, credit card company or other financial service provider for questions about timing of returned funds.